Purchasing & Returns Policy

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Payment

Our prices are in EUR. We accept most debit and credit cards.

Shipping

The shipping service is tracked delivery service which we offer is by well known couriers (i.e. DPD, UPS, etc. the choice of the courier depends on the shipping to country). An email notification will be sent to your email address with approximate delivery slot. Tracked parcels cannot be left in a safe place so make sure that someone is in at your delivery address to accept the parcel. If no one is at the delivery address the “we missed you” card will be left to make an arrangement within the next seven days for redelivery. If redelivery won’t be arranged the parcel will be returned to my (Vova Titov) studio. The cost of a return delivery would be deducted from your refund amount.

Import Duty Tax and VAT Charges

If you would like to return your purchase, please inform us within 7 days of receipt via email. Please return the item in its original packaging.
Note: You will be responsible for paying the return postage fees.
Email:  sales@vovatit.com (Vova Titov)